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Fill in this form to ask us to contact you to help sort out an issue with your Citizen Portal account. This is the account used on:

our waste forms, such as report a missed collection
your housing benefit account (if you require assistance with your online letters account email statement.online@bristol.gov.uk)

We aim to contact you within 1 working day.

What were you trying to do?Create an accountSign into an accountOtherYou need to tell us what you were trying to do

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Your email addressYou need to tell us your email addressWe need the email address you used to create your account.

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