Tell us about a damp or mould issue

Use this form to report damp and mould in your home.

Before you fill in the form read the damp and mould guidance and information on our website.

When you click on the links in the form, they'll open a new tab on your device. You must return to the form tab to complete and submit the form after viewing the link. If you don't, we won't get your form.

You'll need to fill in the form for each new damp and mould issue. 

To get help filling in this form, for example if you need a translator or other reasonable adjustment:

• call 0117 922 2200 to speak to the Customer Service Centre who can fill in the form with you over the phone
• visit the Customer Service Point at 100 Temple Street, Bristol, BS1 6AG
• ask your Housing Officer or another advocate like a family member or friend

Call 0117 922 2200 to report emergency repairs, such as a leak in your home.