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Help

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You can check your rent balance and other payments by logging into or registering for our MyBristolHousing account. This was formally known as the Bristol Tenant Account.

If you need support with your claim for housing benefit, you can go to our benefit pages.

You can also get rent payment advice on our problems paying your rent page.

Use this form to send us an inquiry about your rent or any rent arrears and we'll call you back. You can also call us on 0117 922 2200.

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Name of tenant if differentif you're not the tenant we won't share any details with you, unless we have written permission from the tenant

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Best time for us to call you backIt's useful to tell us the best time to call youTry to include any times that are no good for you

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Read our privacy statement to see what we do with your personal information.

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