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Help

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You can check your rent balance and other payments by logging into or registering for our MyBristolHousing account. This was formally known as the Bristol Tenant Account.

If you need support with your claim for housing benefit, you can go to our benefit pages.

You can also get rent payment advice on our problems paying your rent page.

Use this form and request a call back if you want to:

You can also call us on 0117 922 2200.

Your full nameYou need to tell us your name

Name of tenant if differentIf you are not the tenant we will not share any details with you, unless we have written permission from the tenant.

Tenant's date of birthYou need to tell us the date of birth

AddressYou need to tell us the address

Phone numberYou need to tell us your phone number

Best time for us to call you backIt's useful to tell us the best time to call youTry to include any times that are no good for you.

Details of enquiryYou need to tell us the details of your enquiry

Read our privacy statement to see what we do with your personal information.

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