Tell us about a damp or mould issue

Use this form to report damp and mould in your home.

Things to consider before filling in this form:

• read the damp and mould guidance and information on our website
• when you click on the links in the form, they'll open a new tab on your device. You must return to the form tab to complete and submit the form after viewing the link. If you don't, we won't get your form
• you'll need to fill in the form for each new damp and mould issue

To get help filling in this form, for example if you need a translator or other reasonable adjustment:

• call 0117 922 2200 to speak to the Customer Service Centre who can fill in the form with you over the phone
• visit the Customer Service Point at 100 Temple Street, Bristol, BS1 6AG
• ask your Housing Officer or another advocate like a family member or friend

Call 0117 922 2200 to report emergency repairs, such as a leak in your home.