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Use this form to tell us about a:
A defect is a repair that is needed within the first 12 months of a home being built.
Any repair within the first year that isn’t caused by tenant damage or user error would be considered a defect.
We'll arrange for the contractor who built the home to make the repair.
Make sure you complete the form accurately, so we can order your work without needing to ring or email you.
We'll contact you if we need any more information.
You'll need to complete a form for each new repair or defect.
Tell us about a problem with a form, page or online account
